Return

Please inform us of any breakages or missing items within 24 hours of receiving your delivery. All breakages on delivery must be notified to the delivery driver on receipt of goods.

All orders cannot be returned as they have been personalised for your order and cannot be used for future orders. Refunds can be issues in the result of damaged or missing goods.

Delivery

Delivery time is normally 2-3 weeks. However we can respond to more urgent turnaround times if necessary. Please contact us if you require a quicker turnaround time. Due to the nature of bespoke paintings, expected turnaround times cannot be guaranteed. However, we endeavor to achieve these times if at all possible.

Payment

Payment can be made by Card, by PayPal (info@paintedclans.com) or by bank transfer. Please contact us for bank details.